Privacy Policy
By using ArtNativ, you agree to the terms of this Privacy Policy.
1. What Information We Collect
a. Information You Provide
When you create an account, use our services, or contact us, you may provide:
- Full name, email address, phone number
- Physical address (shipping, billing, or studio)
- Government-issued ID (for artist verification)
- Bank or payment details
- Profile photo, bio, portfolio content
- Communication history with ArtNativ
b. Information We Collect Automatically
When you access our website or app, we may collect:
- IP address, browser type, device information
- Usage behavior (pages visited, time spent)
- Location (based on IP)
- Cookies and similar tracking technologies (see Section 7)
c. Third-Party Information
We may collect or receive information from:
- Payment processors (e.g., PayPal, Flutterwave)
- Logistics providers
Social media accounts (if connected)
2. How We Use Your Information
We use your personal data to:
- Verify your identity and onboard you as an artist
- Facilitate artwork sales, commissions, and payments
- Process shipments and fulfill orders
- Communicate with you (transactional and promotional)
- Improve platform functionality, security, and user experience
- Detect fraud, enforce policies, and resolve disputes
- Comply with legal, regulatory, or tax obligations
We will never sell your personal data.
3. How We Share Your Information
We may share your data with:
- Buyers (for shipping and transaction communication)
- Payment processors (to facilitate transactions)
- Logistics companies (to deliver artworks)
- Service providers (analytics, hosting, marketing tools)
- Legal or regulatory authorities (if required by law)
All third parties are contractually required to protect your information.
5. How We Protect Your Data We use appropriate technical and organizational security measures to protect your information, including:
- SSL encryption
- Firewalls and access control
- Data backups and secure storage
- Role-based access by authorized personnel only
However, no method of transmission over the internet is 100% secure. Use the platform at your own risk.
6. Your Rights
Depending on your location (e.g., EU, UK, Canada, California), you may have the right to:
- Access the personal data we hold about you
- Correct inaccuracies
- Request deletion (“Right to be Forgotten”)
- Restrict or object to data processing
- Withdraw consent at any time
- Port your data to another service provider
To exercise any of these rights, email: privacy@artnativ.art
7. Cookies & Tracking
ArtNativ uses cookies and similar technologies to:
- Keep you logged in
- Analyze site traffic
- Customize your experience
- Deliver targeted content
You can control cookies in your browser settings. Some features may not work if cookies are disabled.
8. Communications & Marketing
We may send:
- Transactional emails (e.g., order confirmations, password resets)
- Promotional emails (e.g., exhibitions, features)
You can unsubscribe from promotional emails at any time. Transactional emails are required for platform functionality.
9. Children’s Privacy
ArtNativ is not intended for children under 13. If we learn that we’ve collected personal data from a child without parental consent, we will delete it immediately.
10. Data Retention
We keep your data only as long as necessary to:
- Fulfill platform services
- Meet legal and accounting obligations
- Resolve disputes and enforce our terms
You can request deletion at any time unless retention is required by law.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we’ll notify you by:
- Updating the date at the top
- Sending you an email or dashboard alert (for major changes)
Continued use of the platform means you accept the updated terms.
12. Contact Us
For any privacy-related questions, concerns, or requests:
Data Protection Officer
ArtNativ Inc. Email: privacy@artnativ.art
Website: www.artnativ.com
